Casino loyalty initiatives have changed dramatically over the decades, evolving from simple punch cards to sophisticated digital platforms that observe player conduct and choices. These schemes are designed to reward frequent visitors with various perks, including complimentary play, meals, and exclusive access to happenings. According to a 2023 report by the American Gaming Association, nearly […]
Artificial Intelligence (AI) is changing the casino industry by streamlining operations and improving customer encounters. In 2023, the Hard Rock Hotel & Casino in Atlantic City adopted AI-driven insights to enhance game offerings and increase player involvement. This initiative has allegedly increased customer happiness by 30%, highlighting the potential of AI in understanding player preferences.[…..]
Casino loyalty schemes have transformed significantly over the decades, progressing from basic punch cards to complex digital interfaces. These initiatives are developed to incentivize repeated players with diverse perks, including complimentary play, food, and exclusive access to occasions. According to a 2023 research by the American Gaming Association, nearly 70% of casino customers take part[…..]